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We ship all over the world and insure all orders worth over £500. We usually use DHL for UK deliveries and UPS for everywhere else.

Non-UK customers: You must provide all of the following to avoid customs delay or failure:
- Email address
- Phone number
- EORI or Tax Identification Number. If you do not have these, then please provide a national ID card number or national insurance number.

Non-UK customers must pay all customs fees.

	Days
• UK Mainland:	Next Day
• UK Non-mainland: (inc. Scottish Highlands, Offshore Islands & Northern Ireland)	1 - 2
• Western Europe: (inc. Ireland)	2 - 6
• Northern Europe: (inc. Scandinavia)	5 - 8
• Central & Eastern Europe: (inc. Russia)	3 - 7
• Northern America: (inc. USA & Canada)	1 - 4
• Central & South America:	4 - 8
• Asia & Middle East:	2 - 8
• Africa:	4 - 10
• Australia & New Zealand:	4 - 10

What if my part becomes defective after it has been delivered? Our products have a minimum (some are longer) three month warranty as standard at no additional charge. This period begins on the dispatch date, and confirms that the parts were in working order and free from defects (unless stated otherwise) at the point of dispatch. If your product becomes defective during its warranty period, let us know and we'll ask you to send it to us for inspection. Once confirmed a fault is present, we will exchange or replace the item and refund your return shipping costs. Warranty is void where the product has been damaged by the customer, including during fitting.

Can I cancel my order? Yes, before we have dispatched it, so please be quick to let us know.

If I change my mind after receiving my item, can I return it? Yes. Within 30 days of delivery, reply to your order confirmation email requesting a return. Once confirmed, customers must pay for return delivery costs including customs fees. When we receive the return we will refund you for the cost of the part(s) less a 20% handling fee, and less the original delivery cost of your order. We do not accept returns of electrical or mechanical parts which have been fitted to a vehicle.

What if my part(s) arrive defective, different, incorrect or miss-described? Within 14 days of delivery, reply to your order confirmation email with details. Please do not fit your part(s) to a vehicle. Once confirmed we will exchange your part(s) or refund you in full.

What if my order is damaged in transit by a courier? Within 5 days of delivery, reply to your order confirmation email with photos of the box (outside and inside), packaging and damage to your part(s). Unfortunately this short timeframe is dictated by our couriers and must be adhered to. Once confirmed we will resend your part(s) or refund you in full.

We are a team of auto enthusiasts selling parts for sports cars and luxury vehicles - cars we ourselves love and drive everyday.

Our parts are predominantly OE (Original Equipment) which is the best way to retain the integrity and resale value of our customers' cars.

We sell parts of mostly pre-owned condition, which often provides a lifeline when their new equivalent is unavailable or unaffordable.

We strive to make buying pre-owned feel like buying new. Our stock is tested, cleaned and photographed honestly, and our listings are catalogued accurately. We pack items securely with good padding. And our warranty and returns policies are simple and robust for peace of mind.

Our knowledgable support team shares our customers' passion for high-end motoring. And we understand the value of concise and expedient communication.

Why not see what our customers have been saying about us?

Open Monday - Friday, 8am - 6pm (GMT)

WhatsApp Message: +44 (0)7360 008622 WhatsApp Message: +44 (0)7360 008622 Telephone: +44 (0)1580 291222 | Email: contact@r129.co

Ellison Court, Sissinghurst Road, Biddenden, Kent, TN27 8DT, United Kingdom

Company 'W140 Spares Ltd' registered in England & Wales
Reg No. 03317358 | VAT Reg No. GB125822915
© 2022 The R129 Co