Choosing The Correct Part
1. Use the part number - Nearly every Mercedes part has a 10 digit part number stamped or engraved on it (e.g. 1298203026). If this item's part number matches yours, then then the part will fit your car.
If we don't have your number in stock, we may have a superseded part which is still compatible with your car - use the blue 'Ask Us About This Item' box above.
2. Don't have a part number / Not sure? Use the blue 'Ask Us About This Item' box above. Please include as much detail as possible, including:
b) your problem (e.g 'soft top roof not retracting' or 'ASR light turns on randomly')
We aim to respond within 1 working day, on UK GMT time. Note: in the absence of a part number we will assist as much as we can, but you must satisfy yourself that the part we suggest is correct.
Delivery, Returns & More
- Delivery Times
UK (courier - UK Mail):
International (courier - UPS):
Western Europe, North America: 2-5 days.
Eastern Europe: 2-6 days.
Asia: 4-6 days.
South America, Middle East, Africa, Australasia: 4-9 days.
- For Collection & Freight parcels please email us to arrange: email@example.com
- Orders placed after 11 a.m will be processed the next working day.
- We must be informed of any return issue within 30 days of the original purchase date.
- Before returning any product(s), please ensure that you have read our Terms & Conditions below.
- Any product(s) returned must be in a re-saleable condition and in the original packaging with any documentation as supplied.
- The product(s) must not have been fitted, run or tested on the vehicle. If the item has been fitted, run or tested, then the return will be processed as a warranty claim.
- Electrical items must not have been taken out of its packing if returning as an incorrect part.
- The buyer is responsible for all return postage costs, unless agreed with us beforehand.
- Items returned outside of the returns period specified may be subject to a surcharge of 20% (This charge is due to restocking the unwanted item after the 30 day period).
- Order Invoices - All orders come with invoices attached (inc. cost breakdowns). We can email VAT invoices on request.
- Order Tracking - Courier tracking info will be emailed to you upon completion of your order.
- Terms & Conditions - See our parts terms and conditions here.